This Privacy Statement explains how Veinera(“Veinera,” “we,” “us”) collects, uses, discloses, and safeguards personal information when you interact with our websites, landing pages, and marketing communications (together, the “Sites”). It also describes the choices available to you and, where applicable, the privacy rights you may have.
Veinera uses a layered privacy approach: this Privacy Statement covers the Sites and general interactions, and it is complemented by service-specific notices (for example, a Products & Services Privacy Supplement and a Data Processing Addendum (DPA) for customers). If there is a conflict between a supplement/DPA and this Privacy Statement for a specific context, the supplement/DPA will apply to that context.
Who we are
For the personal information collected through the Sites, the data controller is:
Legal entity: Veinera
Address: Treasury Tower, 31st Floor, Jl. Jend. Sudirman Kav. 52–53, District 8, SCBD, Jakarta 12190
Email: legal@veinera.com
Where this Privacy Statement applies
This Privacy Statement applies when you:
- visit or browse the Sites
- request a demo, submit a form, download materials, subscribe, or contact us
- register for webinars/events or participate in surveys
- receive marketing communications from us (where permitted)
Personal information we collect
Information you provide directly may include your name, email address, phone number, company name, job title, country/region, and any information you include in messages, form fields, or attachments.
Information collected automatically when you use the Sites may include device and usage information such as your IP address, browser type, pages viewed, timestamps, referring pages, approximate location derived from your IP address, and cookie or similar technology identifiers.
Information from third parties may include information provided by event partners and limited marketing/measurement data from advertising or social media partners.
How we use personal information
We use personal information in a manner consistent with the context in which it was collected, including to:
- Provide the Sites and communications you request
- Operate, maintain, and improve the Sites
- Send marketing communications and updates where permitted by law
- Measure and improve marketing effectiveness
- Protect the security and integrity of our Sites
- Comply with legal obligations
Legal bases for processing (GDPR/UK GDPR where applicable)
If you are located in the EEA, the UK, or another jurisdiction that requires a lawful basis, we rely on one or more of the following bases depending on the situation: Consent, Contract or pre-contract steps, Legitimate interests, and Legal obligations.
Cookies and similar technologies
The Sites use cookies and similar technologies to operate properly, remember preferences, analyze traffic, and measure campaign effectiveness. When required by law, we will present a cookie banner and obtain consent before placing non-essential cookies.
How we disclose personal information
We may disclose personal information to service providers and vendors, professional advisors, legal and regulatory authorities, and in connection with business transactions.
International data transfers
Your personal information may be processed in countries other than where you live. Where cross-border transfers are subject to restrictions, we use appropriate safeguards, which may include Standard Contractual Clauses.
Security
We maintain technical and organizational measures designed to protect personal information. If you believe your interaction with us is no longer secure, please contact us at legal@veinera.com.
Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Statement.
Your choices and rights
You can opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us. In some regions, you may also have legal rights related to your personal information.
Children’s privacy
The Sites are not intended for children, and we do not knowingly collect personal information from children under the age required by local law.
Changes to this Privacy Statement
We may update this Privacy Statement from time to time. When we do, we will update the “Last updated” date above.