These Terms of Service (the “Terms”) govern access to and use of Veinera’s websites and the Veinera platform, including any related tools, features, content, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
Use of the Services
Veinera provides a platform designed to support behavioral intelligence for campaign performance, including analytics, reporting, collaboration workflows, and related operational tools. You agree to use the Services only for lawful purposes and in accordance with these Terms.
Accounts, access, and security
Some features require creating an account. You agree to provide accurate and complete information, to keep your account information up to date, and to maintain the confidentiality of your login credentials. You are responsible for all activity that occurs under your account.
Acceptable use and restrictions
You agree not to misuse the Services. You may not use the Services in a way that violates any law or infringes the rights of others. You may not attempt to access non-public areas of the Services, bypass security controls, probe or scan systems, or introduce malware.
Customer content, Customer Data, and permissions
You retain your rights in the content and data you submit to or generate within the Services (“Customer Data”). To operate the Services, you grant Veinera a limited, worldwide, non-exclusive license to host, store, reproduce, transmit, display, and otherwise process Customer Data solely to provide, maintain, secure, and support the Services.
Fees, billing, trials, and taxes
If you purchase paid Services, fees, billing cadence, taxes, and payment terms will be provided at checkout or in an order form. You authorize Veinera (or our payment processor) to charge your selected payment method in accordance with the agreed billing terms.
Third-party services and integrations
The Services may integrate with third-party services or allow you to connect third-party tools. Your use of third-party services is subject to the third party’s terms and privacy policies.
Intellectual property and feedback
Veinera and its licensors retain all rights, title, and interest in and to the Services, including all software, designs, trademarks, and other intellectual property, except for Customer Data.
Disclaimers
To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis. Veinera disclaims all warranties, whether express, implied, or statutory.
Limitation of liability
To the maximum extent permitted by law, Veinera will not be liable for indirect, incidental, special, consequential, or punitive damages. Veinera’s aggregate liability will not exceed the amounts paid by you for the Services during the twelve months immediately preceding the event giving rise to liability.
Suspension, termination, and effect of termination
You may stop using the Services at any time. Veinera may suspend or terminate access if we reasonably believe you have violated these Terms, created a security risk, or engaged in unlawful use.
Governing law and dispute resolution
These Terms are governed by the laws of Singapore. Any dispute shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC). The seat of arbitration shall be Singapore, conducted in English before one (1) arbitrator.
Contact
Legal: legal@veinera.com
General: team@veinera.com